Patient Representative
Duties and
Responsibilities:
They
work for healthcare administrators to address the concerns and special needs of
patients and their families. Patient representatives evaluate patient
satisfaction, investigate complaints, collect information on patient
dissatisfaction, and work with departments to resolve patient problems and
educate staff. They may work in hospitals, nursing homes, other long-term care
facilities, and in public health agencies.
Average Salary: $20,000-$40,000
Education:
Students
who would like to become a patient representative should take challenging high
school courses in business, science, math, and English. Requirements are
different and depend on the employer, but most prefer college graduates with
backgrounds in health or social services. Experience or course work in conflict
resolution is also valued.
I
don’t think I would like to become a patient representative because it sound
boring for me and it doesn’t interest me at all.
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